+1 866.448.8229

Call toll free for sales, service, and support

Home » Rion Faqs


Rion Greenhouse Frequently Asked Questions

How strong is the Rion greenhouse?

Answer: Europe's standards are higher than those in the US, and the TUV Europe testing lab which is equivalent to UL has tested the product and certified it as being strong and safe. We have a photo of a RION greenhouse buried under 23 inches of snow. The incredible strength of the greenhouse comes from its excellent engineering and the high quality of plastics used.


How much wind can the Rion greenhouse withstand?

Answer: Much depends on the location and what sort of wind velocity your region can get. We do know from customers that the units have withstood wind gusts of up to 80 mph winds without damage. Even in very bad windstorms, the worst that can happen to your greenhouse is that some of the polycarbonate panels are blown out which are very easy to replace. (Hint-mark your panels so that, if this should happen, you know which way they go back on the greenhouse with the UV coated side facing outwards.


What is their snow load capacity?

Answer: The load capacity is roughly 1,100 lbs. We have seen them with as much as 23" of snow. Never the less, we do recommend that you brush the snow off the roof whenever it gets over a foot.


How does the unit ship to me?

Answer: The greenhouse is usually shipped via Fedex Ground ­ in 3 or more boxes (depending on the size of your greenhouse), and not by a common carrier - unless your order is very large.


When will my greenhouse arrive at my front door?

When you submit your purchase to riongreenhousekits.com we send your order to the warehouse to be shipped. If you place your order on a Friday, Saturday or Sunday your order will be submitted on the following Monday. The warehouse can take up to 72 hours to ship your order. When your purchase leaves the warehouse please allow up to 10 business days to receive your order. We usually receive tracking confirmation from the warehouse within 72 hours of your purchase being shipped and we can send you that information upon request.


Why should I buy a RION greenhouse?

Answer: The Rion greenhouse is the most durable, and best-designed greenhouse on the market. In addition, the exceptionally attractive structure with its dark green color frame makes it a great asset to any home or garden. It is the easiest greenhouse unit to assemble, the best insulated product in its class, and above all it is the best value for your money--professional quality at a hobbyist price.


Where should I locate my greenhouse?

Answer: The selection of a site involves taking into consideration three importantly factors: 1) the most desirable location should be shaded by deciduous tree(s) or lacking shade draped with an external shade cloth over the greenhouse which is attached to the foundation; 2) the site should also be sheltered from the wind by a tree(s) or some other barrier; 3) the site should be level and allow for good drainage.


How do I secure the greenhouse?

Answer: The greenhouse should ideally be attached to some sort of foundation, in order to keep it secure, and it should be preferably something heavy/solid. See your assembly instructions on page 4, which offers three different foundation options.


Do I need to buy your base kit?

Answer: If you plan on installing your greenhouse directly on dirt (which is the preferred method of installation) we encourage you to purchase our base kit. Some people prefer to build their own base using 4" x 6" treated lumber. Be aware that wood can warp over time and will likely tweak your greenhouse causing your windows and doors to not function properly. We feel that the base kit we offer on our website is your best option. This base is made of heavy-duty plastic with a honeycomb like design and it is closed U-shaped. When the base is filled with dirt, it will not move. Areas with High Wind may require additional stakes or concrete footers.


Should I build a concrete pad?

Answer: We personally do not recommend putting your greenhouse on a concrete slab, due to the possibility of drainage problems creating wet, slippery floors and, worse, frozen floors in the winter. Concrete also tends to hold onto extreme heat and extreme cold. We suggest that you instead have free draining floor using mulch, straw or pebble stone, or even just dirt (put flag stone etc. in the middle for a path).


You say it is easy to assemble, but how easy it is really?

Answer: The RION greenhouse was engineered very carefully to allow for easy assembly, and compared to other greenhouses on the market, it is much easier to put together. The structure is erected using a "Push and Fit" system, (the parts simply slide together) and virtually no tools are required ­ except for the base assembly.


I purchased a louver window accessory, where does it go?

Answer: The window goes on the back wall ­ of the greenhouse, which can handle up two units (instead of the PN9 windows). They can be installed later, after the assembly has been completed.


Who is charging my credit card?

Riongreenhousekits.com is a subsidiary of Backyard Living Source. When you purchase products from this site Backyard Living Source will appear on your bank statement. If you have any concerns or questions please contact our customer service at: 888.752.9550 or email us through our customer service form here.

Have a question not answered on this page? Feel free to contact us and we will do our best to answer any additional questions you may have.